Modern Slavery Statement


Modern slavery encompasses slavery, forced and compulsory labour, and human trafficking whereby individuals are deprived of their freedom and are exploited for commercial or personal gain. The Modern Slavery Act 2015 sets out the relevant criminal offences applicable to everyone. 


This statement sets out Cloudhouse Technologies Ltd.’s actions to understand all potential modern slavery risks related to its business and to put in place steps that are aimed at ensuring that there is no slavery or human trafficking in its own business and its supply chains. 

We recognise that we have a responsibility to take a robust approach to slavery and human trafficking. Our organisation is absolutely committed to preventing slavery and human trafficking in its corporate activities, and to ensuring that its supply chains are free from slavery and human trafficking. 

We take a zero-tolerance approach to modern slavery and act with integrity in all dealings, relationships, and supply chains. We expect the same high standards from all staff, suppliers, contractors, and those with whom we do business. The company’s Modern Slavery standards apply to all employees, workers, consultants, and other persons doing business with us including all its wholly owned companies, contractors, and suppliers. 

Organisational structure and supply chains 

Cloudhouse Technologies Ltd is a technology and service provider to companies around the world. 

Our supply chains include cloud-hosting, software and hardware providers, IT services, consultants, training providers, and accountancy companies. We have reviewed the risks that these supply chains can present and whilst we consider our exposure to modern slavery to be low, we expect our suppliers and contractors to demonstrate a zero-tolerance approach to exploitation. Modern Slavery Statement V1 10.2021 Page 2 of 2 

Relevant policies and expectations 

We operate the following policies and expectations that support our approach to the identification of modern slavery risks and steps to be taken to prevent slavery and human trafficking in its operations. 

  • • Whistleblowing policy – we encourage all our workers, customers and other business partners to report any concerns related to the direct activities, or the supply chains of, our organisation. This includes any circumstances that may give rise to an enhanced risk of slavery or human trafficking. Our whistleblowing procedure is designed to make it easy for workers to make disclosures, without fear of retaliation. 
  • • Employee code of conduct – our code makes clear to employees the actions and behaviour expected of them when representing our organisation. 
  • • Supplier/Procurement conduct – we are committed to ensuring that our suppliers adhere to the highest standards of ethics. Should any suppliers not adhere to these standards, they will be expected to rectify the issue(s), otherwise the relationship will be ended. 
  • • Recruitment/Agency workers – we use only specified, reputable employment agencies to source labour and always verify the practices of any new agency we are using before accepting workers from that agency. 

Due diligence 

We undertake due diligence when considering taking on new suppliers, and regularly review our existing suppliers. 

We consider the risks of modern slavery when reviewing the engagement of new suppliers. Management review supplier’s Modern Slavery Statements or where none are publicly available, we request these directly from the supplier we deem to be high risk. 

An annual quality review is made of all suppliers and actions taken when a risk is identified or changed. 

Awareness-raising programme 

We have raised awareness of modern slavery issues by placing this statement on our internal employee portal. Materials produced by the Home Office that provide information about modern slavery have also been placed on the employee portal and each employee has been required to read them as part of their personal education. 

Employees are encouraged to ask questions, request further educational opportunities or suggest enhancements to our internal policies to improve any aspects of our professional standards of conduct. 

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How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.