Privacy Policy

How we gather and process personal information from website users

Cloudhouse takes the privacy of users of its Website, and other systems very seriously. Below we set out our privacy policy, which governs the way in which we process any personal information that you provide to us. The latest privacy policy will always be posted here so you can understand what information we gather, and use about you. We are in the process of updating our privacy policy because we are committed to GDPR, and will post the updated policy shortly. In the meantime, you can contact gdpr@cloudhouse.com if you have any questions.

  1. Cloudhouse collect the e-mail addresses of those who communicate with us via e-mail, post and telephone. Your personal information (which includes your name, address and any other details you provide to us now or during our relationship with you, which identifies you as an individual) may be processed and stored in a database or other system, even after termination of the relationship, by Cloudhouse. You can ask us at any time for details of the information we hold about you.
  2. Cloudhouse aggregate information on the pages consumers’ access or visit, for the purposes of improving the content of our Website, services. documentation or support forums. This is not disclosed or shared with other organisations for commercial purposes. This information will only be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website, and related services, and applicable laws or to protect against misuse or unauthorised use of our Website.
  3. Cloudhouse and its affiliates will use your information for the purpose of administering our relationship with you, such as: processing your requests, managing your feedback to help us understand your needs, providing you with information about our services and for auditing usage of our sites. If you wish us to cease processing the information we have about you, or have any concerns, please send an appropriate request by e-mail to gdpr@cloudhouse.com.