4 points to consider when purchasing ESUs

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1. What is an ESU?

An ESU is an Extended Support Update for Microsoft applications and operating systems that have come to the end of their life. They ensure that your organisation’s systems are up to date, in the best health possible and can function with the highest level of security available, without purchasing and installing a new version.

ESUs can help your organisation’s systems run better, but they also come with some disadvantages:

– They can be extremely costly, in some cases up to 4x the amount of the operating system (if you want to read more about the expense, head to our CEO, Mat’s blog on ESUs).

– Purchasing an ESU does not guarantee any actual support from the Microsoft team, if you need any additional help, this is not covered in the cost. 

Microsoft users are encouraged to purchase ESUs to keep their organisation’s systems secure. Although it may seem like it, ESUs aren’t your only option – you can migrate your applications to other supported platforms. This allows you to transfer your files across to a new system safely, while still keeping your business secure, and without the need for an ESU. Cloudhouse’s Alchemy can do this simply and easily for you.

2. Running applications in an old environment

Systems that are over a decade old are known as legacy systems, and running your business through these can be risky. If you continue to run applications in these old environments, you will be using outdated security systems, making your organisation more vulnerable to cyberattacks. 

It is common for businesses to be aware of security patches, yet still, avoid switching to new systems as the process can seem daunting and complicated.

3. Is an ESU right for you?

Take a look at the applications/systems your organisation is currently running on and identify which of those need to be updated. Then, decide whether you still need them – you may find that some of them are no longer serving you.

Cloudhouse has lots of experience in managing end-of-life issues in organisational applications. We effectively transplant existing applications and outdated systems onto the latest Microsoft and Citrix platforms. So, for those applications that are vital to your business and need support – do you need an ESU or could you just as effectively transfer your systems over to another supported platform without the hefty fee? 

4. How Cloudhouse can support you 

When an ESU inevitability becomes outdated and you need to purchase a new one, you can find yourself stuck in a cycle of expensive updates. Cloudhouse offers two solutions that help you with your end-of-life needs, while avoiding the cost of multiple ESUs, by shifting your existing applications onto newer operating systems.

Guardian effectively monitors your systems, giving you visibility of what needs updating or removing. By implementing Guardian, you can continuously monitor your operating systems for outdated applications and security flaws before problems arise – keeping your organisation safe and compliant with ever-changing regulations. Additionally, Alchemy is an application compatibility service which takes applications from old environments and safely transfers them onto the latest platforms. 

Cloudhouse fixes issues quickly and for good, minimising the risk of problems further down the line; cyberattacks, business disruption and reputational brand damage. 

If you would like to know how Cloudhouse can assist you with your migrating needs, send us a message today. 

To read more about ESUs, download our insightful white paper here.

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FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.