When IT issues arise, the first question we usually ask is “What changed?”. But this is often not a simple question to answer. Modern IT solutions rely on many different layers (from servers to operating systems, containers to microservices, cloud providers to external SAAS solutions and so on) and changes in any one of these can lead to changes in behaviour – and, potentially, cause issues.
Working back to find the source of the problem can feel like looking for a needle in a haystack. You may need to pull together representatives from multiple teams – app support, development, server admins, network admins, firewall admins etc – to look for clues and try to figure out the root cause. It’s labour intensive and time consuming.
Sadly, this is an all-too-familiar scene for those working to support critical business services.
This is where Cloudhouse Guardian comes in. Guardian dramatically simplifies the process by seamlessly collecting configuration data from ALL classes of IT assets. The data are presented in a single view so you can quickly and easily highlight changes and work out which is causing the issue.
You can make comparisons such as:
- What has changed on this server since yesterday?
- How does it compare to last month?
- How do my two web servers compare – are there any difference?
- Are the cluster nodes identical?
Guardian makes this detective process quick and easy, freeing up valuable time and helping you to find a solution FAST.
And it’s not limited to servers: Guardian tracks hundreds of types of configurations, and can track changes in assets including:
- Server hardware
- OS Configuration
- Installed packages
- Service state
- Application versions
- Database structure
- Network Device configuration
- Firewall Rules
- AWS security Group Configuration
You can see a full list of the devices that Guardian supports here: Guardian Supported Devices
Imagine being able to collect and compare configuration data across your estate in one place. A clear view of your IT assets ready when you need it most.
If you would like to find out more about Guardian and how it could work for you, contact us for a no obligation conversation.