How to recover from a ransomware attack

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What is ransomware?

Ransomware is a type of malware that prevents your organisation from accessing its files and systems until a fee is paid. It is one of the most common forms of malware and if you don’t have the right cybersecurity in place, you are an easy target.

Cyber attacks can be destructive, affecting your business’ functionality and customers’ personal data while leaving your technology in a vulnerable position. This blog will outline some of the key steps to building your systems back up after a cyber attack, ensuring they are stronger and safer for the future.

Cloudhouse’s top 3 tips

1. Build your systems back up to a strong, protected state.
Firstly, look at the applications your organisation is currently running on – they might be legacy applications (these are applications that were created more than a decade ago). Older systems are at higher risk of malware attacks as they have more entry points for cyber attackers, making them an obvious target. So, if you spot any of these, we advise updating them to newer, more efficient versions – versions that are more in line with the latest Windows software. This can even easily be accomplished using Alchemy.
Although change can be daunting, it is important to update your applications as they are vital to your running day-to-day operations. Newer systems ultimately have better security features and are more resistant to cyber-attacks.

2. Back up your files.
This is as simple as it sounds; ensure all of your files and important information are stored on multiple drives. This will reduce the risk of malware reaching all of your information in one hit.
Keeping your files on multiple drives means that you always have a backup and if your organisation was ever subject to a ransomware attack again, you wouldn’t lose everything. However, if it was, you would be able to clear the system it is breaching and still keep all of your files safe in another location.

3. Continuously monitor for gaps in your technology.
Flaws in your systems allow easy entry for malware and cyber attackers. By continually monitoring your technology you will be able to mitigate or cease any problems before they arise by fixing those gaps. This will not only allow you to understand what the issues were when the ransomware attack occurred but avoid it from happening again.

What next?

All organisations need excellent cybersecurity to avoid attacks and protect their business functionality, brand reputation and customers. Cloudhouse Guardian allows you to monitor all of your applications in one place, spotting problems before they can be exploited.

Send us a message today to find out how Guardian can help protect your business.

About Cloudhouse

Avatar photoLeave No Application Behind With Cloudhouse
Nobody should ever have to run the risk of managing a single business application on an unsupported, unsecure Windows or Citrix platform. Our Customers rely on our pioneering application compatibility packaging technology to run legacy business critical applications on the latest secure, supported and compliant platforms without the need to refactor, recode or upgrade.

Our proven technology offers high quality, scalable packaging services to partners, customers and Systems Integrators. Founded in 2009, we’re headquartered in London with operations around the world.



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FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.