Meet the team: Adrianna Wojtowicz

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We thought it would be interesting to run some blogs about the super people at Cloudhouse. We’re speaking to people across all our teams to find out a bit more about them, what their role is and what makes them tick. We also ask them to spill the beans on their worst IT fail… because it happens to the best of us!

Meet… Adrianna Wojtowicz, Office Assistant

When did you join Cloudhouse?

End of May 2019.

Tell us a little about your career up to this point:

Before I joined Cloudhouse I was working in retail, and a little administration too.

What do you do at Cloudhouse?

I am responsible for making sure everything is up and running in the office. If there are any issues, people come to me, and I will get a fix! This might be a technical problem, helping to organise meetings, or managing an office move. I also organise a lot of team events, including Wonder Wednesday, a company day where we take a half day for an activity and a social event. We are just getting started with Wonder Wednesdays again after a break during lockdown.

What’s the best thing about working at Cloudhouse?

I think the difference is that the company is very flexible, which was especially helpful over the pandemic. The people are really amazing, it feels like being around friends. Everyone is helpful and I enjoy working with them. It’s a perfect environment for work.

Most embarrassing IT moment (e.g. hitting reply all when you really shouldn’t have, deleting something VERY important, leaving your laptop on the train…)?

Back in college I worked on an assignment and finished early, so I decided to clean up my files on my computer. I deleted the thing I had just made and emptied the bin… so I had to start again.

Favourite sandwich filling:

Choosing one might be difficult, I just love food so much! Maybe something with melted cheese, maybe a cheese and mushroom toastie or panini.

How do you take your tea?

To be honest I really prefer coffee! I like an iced soya latte. When I do drink tea, I choose Earl Grey with sugar and a slice of lemon – and no milk!

Cats or dogs?

I’m an animal lover so this is hard! I have two house bunnies right now, they usually free roam so they are more like dogs, so I am going to go with dogs for this question. They love their ‘spicy hay’ as we call the cables they sometimes chew on! I can’t wait to get a dog though, hopefully soonish. I grew up with dogs and I would love my daughter to experience that too. We are hoping to get a golden retriever, they seem like a nice mellow breed, they have such a nice temperament.

Dream holiday destination:

I’ve always wanted to go to the Galapagos Islands, not necessarily for holidays but to see the wildlife. I dream of seeing the giant tortoise or Galapagos penguins in their natural habitat. I would love to make this dream come true!

About Cloudhouse



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FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.