Meet the team: Connor Conway

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We thought it would be interesting to run some blogs about the super people at Cloudhouse. We’re speaking to people across all our teams to find out a bit more about them, what their role is and what makes them tick. We also ask them for their thoughts on AI and all about their biggest IT fail! 

Meet… Connor Conway, Technical Lead for the Deployment & Compatibility (DC) Team

When did you join Cloudhouse?

Summer 2017

Tell us a little about your career up to this point:

I took a games programming course at University and during that time I ended up going on a year’s placement. At the time I remember not really wanting to go on a placement but my tutors encouraged me to and I’m glad I did. The placement I completed was in software engineering in Java, which at the time I wasn’t too interested in, but the experience changed my mind and that’s what started off my interest in software engineering over just games programming. 

After that started my career in a large company and got some great experience. Since joining Cloudhouse however, I have realised that I much prefer the atmosphere of a smaller company. I started Cloudhouse as a software engineer and I am now the Technical Lead for the DC Team. 

What do you do at Cloudhouse?

For the majority, I still do coding in my current role, but I also manage and guide a small team of developers. I am also in charge of making sure our objectives are aligned with the overall business objectives while coordinating with other Technical Leads in other departments across the company to communicate dependencies and address any cross-functional challenges.

What’s the best thing about working at Cloudhouse?

The people. They’re all great, even on my very first day they made me feel like I really fit in. Everyone is knowledgeable and approachable. The team is super collaborative and are always happy to help. I also feel like the management really cares. 

We’ve actually just got an office puzzle, so that’s exciting! 

What do you get the most satisfaction from in your role?

Probably the fact that I’m still learning every day. Due to the nature of our software, we come across unexpected things all the time and it’s really interesting to learn from. 

Most embarrassing IT moment (e.g. hitting reply all when you really shouldn’t have, deleting something VERY important, leaving your laptop on the train…) 

So, this is horrible… I was coming home [on the train] from work one day and I had put my bag in the overhead storage, as you do. Now, this bag had everything in it; my work laptop, my PlayStation Vita, all of it. Of course, I fell asleep and when it got to my stop I quickly woke up and jumped off… and left my bag behind. 

I called all of the helplines to try and find out where it was, I waited at stations for hours but it was never handed in. It was honestly one of the worst days I can remember. 

What’s your view on AI? Friend or foe?

It’s a bit of a grey area I think. I’d say I’m in between depending on how it is used. I think the danger comes when people don’t understand it. 

As a kid, what did you want to be when you grew up?

Games programmer. I always wanted to do it which is why I took the course at University, I found the more I was making games though, the less I enjoyed playing them which is why I shifted to software engineering.

What would you choose as your last meal?

The most expensive Wagyu in the world, plus some really nice fries (assuming this is being paid for by someone else!) 

Is a Jaffa cake a biscuit or a cake?


If you had a choice between being able to fly or being invisible, which would you choose?

Oh, definitely flying. 

Cats or dogs?


About Cloudhouse

Avatar photoCloudhouse is experienced in problematic application migration and config monitoring systems to fix the unfixable and modernise any IT estate – whether it’s run on-premises or in the cloud. With two proven solutions; Alchemy: Cloudhouse Application Packaging Solution modernises IT estates by fixing unfixable apps and moves them onto a supported operating system.

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How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.