Meet the team: Stuart Pratt

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We thought it would be interesting to run some blogs about the super people at Cloudhouse. We’re speaking to people across all our teams to find out a bit more about them, what their role is and what makes them tick. We also ask them for their thoughts on AI and all about their biggest IT fail!

Meet… Stuart Pratt, Channel Manager


When did you join Cloudhouse?

End of June 2021.

Tell us a little about your career up to this point:

I’ve always been in sales in one form or another. I was a Starbucks Store Manager at the age of 21, and have had spells in Education, Advertising and IT sales since then.

What do you do at Cloudhouse?

I was previously a Sales Operations Lead with Cloudhouse focusing on renewing contracts with our clients, but I was recently promoted to Channel Manager, at the beginning of this year actually. As we expanded, we wanted to look at expanding our sales reach into the channel space, and with my experience of working in the reseller environment in previous roles, and knowing both the reseller and vendor side of the cycle, it was a great fit. In my new role, I still focus on renewals, but it has also allowed me to put my own stamp on our channel process and help Cloudhouse succeed.

What’s the best thing about working at Cloudhouse?

As cliche as it is, it’s the people. Everyone values everyone’s opinion, the management is clear-cut with no hidden agendas, and it blows my mind what the tech team can do!

What do you get the most satisfaction from in your role?

We have such a broad spectrum of clients and some really big names, it’s inspiring to me when they tell us how effective our tool is in their day-to-day world. It’s amazing to know that our products are helping real people.

Most embarrassing IT moment (e.g. hitting reply all when you really shouldn’t have, deleting something VERY important, leaving your laptop on the train…)

So, I’d actually forgotten about this until I read this question earlier. In my previous role (not with Cloudhouse I’d like to add!), I went to visit one of the tech team and I was really interested in their laptop, it was high-spec and looked really cool. I thought it was one of those touchscreen ones that does the 180 flip… turns out it wasn’t but I’d already tried to flip it and completely snapped it in half before I realised that.

What’s your view on AI? Friend or foe?

Foe. It frightens me how clever it is and its endless capabilities.

As a kid, what did you want to be when you grew up?

Professional footballer. I was actually really good at it, playing for an academy, but I got an injury at 14 which meant I couldn’t carry it on.

What would you choose as your last meal?

I’d say something like a basic curry – maybe a lamb rogan josh with keema naan.

Is a Jaffa cake a biscuit or a cake?


If you had a choice between being able to fly or being invisible, which would you choose?

Fly – anything to avoid the tube and train services at rush hour!

Cats or dogs?

Dogs all day long.

About Cloudhouse

Avatar photoCloudhouse is experienced in problematic application migration and config monitoring systems to fix the unfixable and modernise any IT estate – whether it’s run on-premises or in the cloud. With two proven solutions; Alchemy: Cloudhouse Application Packaging Solution modernises IT estates by fixing unfixable apps and moves them onto a supported operating system.

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How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.