We thought it would be interesting to run some blogs about the super people at Cloudhouse. We’re speaking to people across all our teams so that you can find out a bit more about them, what their role is and what makes them tick. We also ask them to spill the beans on their worst IT fail… because it happens to the best of us!
Meet… Zoe Chambers, Software Developer, Engineering department
When did you join Cloudhouse?
During lockdown, in September 2020. I have been working remotely all that time, so I’m really looking forward to when the new office opens up, and I can finally meet more of my colleagues and clients face-to-face.
Tell us a little about your career up to this point:
Before joining Cloudhouse I was an IT support engineer in customer service role. Prior to that I worked in fundraising and project coordination for a charity in Zambia for six months, and got the opportunity to spend an amazing month looking after lions that were being cared for as part of a release program!
What do you do at Cloudhouse?
I work within the Development Team. We collect anonymised data on usage, and I’m in charge of the analysis of this data – keeping a close eye on how clients are using our software and flagging any issues as they arise to make sure all is running smoothly and clients are getting the best use from us.
What’s the best thing about working at Cloudhouse?
The people. Even though I have been working remotely since I joined, you can tell straight away that the whole team cares about their customers and each other. There is a really good, nurturing culture. The ethos here is to focus on building a partnership, and it’s helped me to feel really welcome and cared for.
What do you get the most satisfaction from in your role?
I love problem solving. Sometimes, a lot of data manipulation is required to produce what is needed. When I finally succeed, it is so satisfying. It feels like I’ve cracked some uncrackable code!
Most embarrassing IT moment (e.g. hitting reply all when you really shouldn’t have, deleting something VERY important, leaving your laptop on the train…)
I can’t remember anything too embarrassing – my IT goofs are usually around not seeing something that is right in front of me or thinking something is broken when I just haven’t switched it on!
Favourite sandwich filling?
Pesto, chicken, mozzarella, and tomato in a panini – and it has to be hot. I just don’t understand how you can get excited by a cold sandwich.
How do you take your tea?
I don’t drink tea – in fact I don’t really like any hot drinks. It sounds boring but I’d much prefer a water.
Cats or dogs?
I have both, but it definitely has to be dogs and the bigger the better!
Dream holiday destination:
At the moment, Canada is next on the bucket list – I’d like to go to Polynesia too but experience it like it was in Moana’s time, about 2,000 years ago. So maybe Canada is more achievable, unless someone invents a time machine!