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Partners

Our partner programs help our joint venture partners maximise their profitability and promote their business. Ensure your business can deliver customer success through access to our innovative solution.
Some of the great benefits of partnering with us include the potential for increased profitability, access to innovative technology, sales training and support, and collaborative marketing.


Not only that, but our strategic partners include Microsoft (Azure, Office 365 and Windows 10), Amazon (AWS), Citrix (Citrix Cloud and Windows 10) and VMware.


Our solution partners include Fujitsu, Atos, Computacenter, Accenture and IBM, and we have a range of license resellers, consisting of Bytes Technology Group, Computacenter, Softcat, Insight and Trustmarque.


Looking to join our partner program? Fill out the form below to get in touch.

GET IN TOUCH TODAY


Support

EMEA: + 44 (0) 203 515 1504

APAC: + 61 (0) 3 7003 9225

AMERICAS: + 1 (650) 644 1329

Email: support@cloudhouse.com


General Enquiries

EMEA: + 44 (0) 203 515 1505

Email: sales@cloudhouse.com

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FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
Do Cloudhouse provide support 24/7? Down Arrow

Yes! Click here for Support contact details

How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.