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Festive greetings from us all at Cloudhouse

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December 20, 2021 | CLOUDHOUSE | COMPANY-NEWS

We were lucky enough to gather together for our Christmas celebration earlier in December, before the rapid spread of the Omicron variant. It was wonderful to be together and to be joined by some of our US colleagues for the first time, after a year that was anything but ‘business as usual’.

We began with some board games that everyone could get involved in – Don’t Get Got was great fun!

Secret Santa was also very successful, although not everyone stuck to the sensible suggestions, naming no names… 

Cloudhouse Santa keeping guard over the gifts!

We then headed off for the main event, a delicious meal at Christopher’s in Covent Garden. Along with some heartfelt speeches and thank yous, there was also time for dancing and a singalong!

The Cloudhouse office will be closed from Friday 24th December until Tuesday 4th January, when we return to normal working hours.

May we take this opportunity to wish everyone a Happy Christmas and good health for the New Year.

We will of course be here for emergency support if needed across the Christmas period, please contact us in the usual way.

About Cloudhouse



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FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
Do Cloudhouse provide support 24/7? Down Arrow

Yes! Click here for Support contact details

How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.