Contact us

3 lessons IT leaders can learn from recent council data breaches

Back To Resources



Load More

FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.

Civica Keystone & Silverlight: The Cyber Essentials Plus Fix

Back To Resources



Load More

FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.

How Cloudhouse ensures outdated applications are compliant with Cyber Essentials Plus

Back To Resources



Load More

FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.

Enhancing Cyber Security with Change and Configuration Management

Back To Resources

Right now the news is filled with stories of Great British institutions facing cyber threats, with companies like Marks & Spencer,
the Co-Op, and Harrods suffering attacks that disrupt trading and revenue.

In the IT Industry it is largely held that a large percentage of problems that are caused are due to unexpected outcomes of Change in the environment, or mistakes being made having unforeseen consequences on end user and in some instance end consumer facing services.



Load More

FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.

Secure your data with SOC 2 Type 2

Back To Resources

As the technology industry continues to expand, the demand for advanced information security in organisations increases. Despite the development of security measures in applications and systems, some of them are still not completely protected against security breaches. For companies to maintain the privacy and security of their data, it is important to constantly monitor the storage of their data. 

Audits are an effective way for organisations to monitor, stay informed and ensure compliance with their systems. When evaluating their infrastructure (servers, desktops, laptops, network, etc.), organisations must pay close attention to compliance with the latest regulations. Maintaining a SOC 2 Type 2 report is a simple and reliable way to achieve this.  

 A SOC 2 Type 2 report includes a comprehensive analysis and in-depth investigation of the company’s security position, including a report on its vulnerabilities and threats, as well as recommendations to improve the systems that need it. As a result, businesses can obtain a SOC 2 certificate, which shows that their systems work most efficiently by keeping data correctly and securely.

Using configuration management tools

Configuration management tools (also known as CM tools) help companies effectively monitor and configure their technical infrastructure. These tools keep companies ready for future changes, which allows planning and allocation of resources for information security development.  

CM tools are essential for maintaining business continuity while ensuring regulatory compliance and optimal operational efficiency. The main advantage of CM tools is that they automate the processes of deploying, configuring and maintaining IT systems, reducing the effort of employees so that they can focus their time on other projects.

Cloudhouse offers an automated auditing tool called Guardian which effectively manages configuration drift. Essentially, it provides visibility to an organisation’s infrastructure and monitors for any upcoming changes. Through continual monitoring, it also spots potential threats and fixes them before they become exploited. 

The risk of cyber-attacks 

Cyber-attacks and security breaches are increasingly affecting organisations of all sizes, making customer security a top priority. According to the 2022 Cybersecurity Breach Survey, nearly a third (31%) of reported attacks targeted businesses at least once a week. As a result, companies are increasing their cybersecurity efforts.

As mentioned earlier, one way to minimise the risks of security breaches is to follow a SOC 2 approach – this certification gives organisations (and their customers) the assurance that the necessary security protocols are in place to protect sensitive data. Certification is becoming increasingly important for businesses in the digital age as customers become more aware of the risks associated with sharing their personal information online.

The benefits of SOC 2 compliance include reduced vulnerability to cyber attacks, secure infrastructures and a proven commitment to the security of the business and its customers. While achieving SOC 2 compliance can be difficult and time-consuming, it is essential for companies committed to protecting customer data and their own reputation.

Future-proof your technological infrastructure

Managing configuration changes over time reduces the possibility of unwanted changes to a company’s technological infrastructure and prevents the entry of unwanted hackers. With an ever-growing list of devices, managing software and enterprise-specific protocols can be a complex and time-consuming task, not to mention ensuring compliance with industry standards.

By proactively devoting time to configuration management, organisations can avoid drift and build a strong foundation for their infrastructure. When configuration changes are properly managed, companies can prepare for unexpected changes, which in turn allows them to future-proof their technological environments.

SOC 2 Type 2 reports are generated over a period of time rather than a one-off check, therefore monitoring potential configuration drift over time and proving that controls are followed routinely and used effectively making the estate more reliable and secure. 

While compliance with rules and regulations is one of the most important reasons to keep software and the entire company’s IT base current, there are many other reasons to keep up to date (such as application/system usability and speed). By putting protocols in place before problems arise, organisations take proactive steps to protect themselves and their customers while enabling their employees to be more streamlined and efficient. Compliance testing doesn’t have to be complicated and cumbersome, but if done routinely and with the right tools, it should feel like a simple routine. This is where Guardian can help.

To find out how Cloudhouse can help you, get in touch today. 



Load More

FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.

Cyber-attacks: 3 simple steps to stop the ongoing threat

Back To Resources

Cyber-attacks have existed for many years, with hackers constantly looking for new ways to exploit vulnerable systems and steal sensitive information through malware, ransomware and denial-of-service attacks. Despite increased awareness and regular security updates, these attacks haven’t become any less common over time, as we continue to see new businesses affected every day.

Earlier this year, JD Sports (a UK-based sports fashion retailer) was hit by a cyber-attack that left customers’ personal data exposed. According to the BBC, the attack affected millions of people who ordered from them between November 2018 and October 2020. 

The attack occurred due to a security gap in the company’s online payment system, allowing attackers to access customer names, addresses, email addresses, phone numbers and card information. As a result, JD Sports had to suspend its online operations for several days while they worked to fix their systems. 

JD Sports is just one example of an organisation that has been hit by a cyber-attack recently, with many others experiencing similar issues; Royal Mail, The Guardian and American Airlines, to name a few. 

How to reduce cyber vulnerability:

Cyber-attacks can result in significant financial loss, reputational damage and even the potential for legal repercussions. It is clearly important for companies (of all sizes) to take precautions in order to protect themselves and their customers from cyber threats. 

In order to reduce the likelihood of an attack, organisations need to mitigate the number of entry points for attacks by implementing protective measures. Here are three simple steps that must all be followed to create a safer technological environment: 

1. Auditing – Ensure all software and processes are running as they should and that they are being used in the most efficient and secure way. 

2. Keep software up-to-date – Outdated software is one of the most common causes of cyber-attacks, so companies should ensure that all of their systems are up-to-date with the latest security patches and updates.

3. Continually monitor for updates and potential flaws in your systems – In addition to keeping your estate up-to-date, it is also important to monitor for upcoming changes in software or compliances. This way the organisation can plan ahead, leaving little room for gaps in technology. 

Taking action  

As technology evolves, staying ahead of the curve is essential to protecting valuable data and information. Planning ahead with your technology and keeping it updated is key to avoiding security breaches. Understanding what kind of technology you need, as well as its potential vulnerabilities, can help you stay one step ahead of hackers. Additionally, regularly updating your software can help ensure that any new security threats are addressed quickly and efficiently. 

Cloudhouse Guardian protects businesses against systems threats by providing visibility to their technological infrastructure and identifying potential vulnerabilities before they can be exploited. It allows organisations to respond quickly to any incidents and mitigate potential damage from cyber-attacks. 

Guardian has helped organisations around the world with their monitoring needs, to find out how we can help you, send us a message today. 



Load More

FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.

DevSecOps: Security is key

Back To Resources

In a growing industry where organisations now heavily rely on technology, it is no surprise that the demand for better, more protective security has also increased. As a result of this technological demand, we have seen the introduction of DevSecOps (Development, Security and Operations) teams. Both DevSecOps and DevOps focus on the development and operations of code, applications and systems through the integration of both departments. However, what differentiates the two is that security is at the forefront of DevSecOps teams, with it being embedded into all processes and the code itself. Some may argue though, that if DevOps is done right, security should always be integrated even if it isn’t stated in the team name. 

DevSecOps teams were built to protect companies and their customers by keeping their technology safer and easier to update when needed. This practice integrates security initiatives at every stage of the software development lifecycle. The purpose is to not only generate a more efficient way of working but to deliver robust and secure applications across organisations. 

The demand

As the technology industry evolves, so do the requirements and compliances, meaning organisations must continuously adjust their measures to keep up to date and protect their business. In turn, the demand for DevOps teams has increased substantially in the last few years (you can find out more on this subject, visit our recent blog – The rise and challenge of DevOps teams).

Essentially, DevSecOps teams allow for a more dynamic working environment with the ability to focus on the areas that need developing. Combining the teams removes the siloes that may have formed between them and encourages an integrated building style – ultimately generating a higher level of efficiency and security. By incorporating security into the development lifecycle, systems are likely to be more secure and less vulnerable to cyberattacks as they are harder to break down. 

There are many cases in which businesses need to amend their technology; new systems, and security requirements, updated compliances, but the one thing that remains the same is that all systems must be in their best health to protect them against breaches. Combining development, security and operations departments allows them to work collectively with their ideas and protocols. One of the benefits of this structure is automation: by using their shared knowledge, the team can spot issues early and fix them before they develop further. This allows the team to automate audits, fixes and updates as required. 

Simplifying DevSecOps

By integrating all three departments within DevSecOps, organisations have a clear visibility of upcoming changes, allowing them to effectively manage adjustments as they arise. What may seem like a new term within the industry, has actually existed for a long time. Although not previously known as ‘DevSecOps’, Cloudhouse has been operating similar processes by integrating security into development for years.

Cloudhouse offers two solutions to ensure security is a key part of the development process. 

With Cloudhouse Guardian, your organisation’s systems are audited automatically, checking for unplanned changes and potential risks – and where needed, it will validate and verify your infrastructure’s compliance with industry-standard best practices and internal policy controls.

Many organisations have business-critical, legacy applications that can only run on less secure and unsupported operating systems. Cloudhouse Alchemy packages these applications and makes them portable, allowing them to be deployed onto the latest operating systems. This both retains the investment in the applications and continues the processes they support while gaining the protection included in these platforms.

For more information on how Cloudhouse can help your business, get in touch today.



Load More

FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.

What does a CIO want from their technology audits?

Back To Resources

Technology audits are designed to evaluate an organisation’s entire estate of technology: IT infrastructure and management, applications, storage of company and client data, servers etc. All of these features are measured against industry standards and regulations to ensure they are in their best health, most secure, and are keeping up to date with the latest requirements. The purpose of a technology audit is not only to check compliance but to keep the company’s systems running efficiently and securely.

The importance of running audits

Performing regular audits allows a company to determine areas within their technology that are under strain and fix any issues before a problem arises. By keeping systems up to date, in line with regulations and running efficiently, a reliable foundation is created, increasing security. In turn, this will protect the business from potential cyber-attacks and allow day-to-day operations to run smoothly if something, unfortunately, goes wrong.

Auditing allows organisations to mitigate potential threats/risks to current and future systems while ensuring they are not unknowingly violating any new or updated compliances. Through carrying out regular checks, businesses can identify which compliances have changed and adjust accordingly.

A CIOs perspective

Managing the entirety of a company’s technology is a large responsibility, and technology audits are carried out to make it simpler for CIOs – allowing them to review all systems at once. Some key aspects CIOs will look out for are:

– Compliance – as previously mentioned, it is of high importance to meet industry compliances. Not only does it help to avoid legal issues, but it keeps technology secure. 

– An audit trail – this will determine what has gone and the source of the issue: for example, faults in specific systems or departments. The CIO can then plan around these challenges and avoid the continuation of problems. 

– New procedures – as new regulations adapt, the company may need to amend their procedures or systems. Technology audits can help determine these changes and the CIO can plan for any necessary training for employees.

– Costs – by understanding the scope of technology that requires updates of training they can effectively budget. 

– Confidence – a CIO wants to be confident in the result of the technology audit. So that if there are any issues, they are reassured of fixability or can build an appropriate plan – overall reducing the timeliness and cost of updates. To improve the effectiveness of audits, it is important to run them regularly, ensuring the business is aware of updates as and when they are required – improving the efficiency of systems while reducing security patches and costs. 

Tips for technology audits

As stated above, the most beneficial way to audit is to perform them regularly. However, generating regular audits can be time-consuming and sometimes forgotten – Cloudhouse has a solution. 

Guardian continuously and effectively monitors an organisation’s systems for outdated and non-compliant software and automatically updates them where necessary. It also detects problems before they arise, allowing the team to act on them before they escalate. By Guardian constantly monitoring an organisation’s system, this frees up the team from manually monitoring systems and can increase efficiencies and reduce human error as well. 

To find out how Cloudhouse can help your team, head to our contact page and send us a message.



Load More

FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.

Building cybersecurity resilience

Back To Resources

Cybersecurity resilience is the ability to recover from a security breach or cyber attack (should it occur) quickly and efficiently. As cybersecurity breaches are becoming more common with an expected increase in 2023, it is vital to have systems in place to protect your organisation. 

All forms of resilience begin with a strong foundation, so, in cybersecurity terms, these are the initial barriers that are in place that keep the organisation’s information safe. Building resilience isn’t just about having foundations in place, but continual checks, audits and updates are just as essential. By monitoring your IT infrastructure for necessary changes and ensuring all applications are running at a compliance level, the number of entry points for cyber attackers is reduced. 

How to build resilience:

1. Generate an audit of your organisation’s technology (servers, desktops, laptops, network infrastructure etc) – checking all systems are up to date and functioning correctly and securely

2. Schedule dates to perform regular audits – these should be carried out as often as possible and when required by any regulatory bodies. Routine compliance checks will help to avoid weaknesses in your organisation’s security systems by keeping all applications at their best practice and running efficiently.

3. Back up all important information to multiple secure drives and devices.

Increase the layers of protection for your organisation and its customer’s data by storing it in multiple locations – as allowable by law and regulatory bodies. If your business then becomes subject to a ransomware attack, for example, you can surrender the device and information at stake while still retaining the data in a separate system.

Why is it so important?

Without resilient and robust foundations, gaps in your security systems are likely to appear, increasing the possibility of cyberattacks and security breaches. If either of these does occur and your organisation does not have the correct measures in place the outcome will be: greater business interruption, reputational damage, loss of company and customers data etc.

Maintaining and building resilient security measures and IT infrastructure is highly important – not only will it increase the ability to catch issues before they arise but it will save your organisation time and money.

How Cloudhouse can help

Cloudhouse Guardian is a tool designed to build resilience in organisational technology. Guardian performs automated compliance assessments and tests against best practices and company regulations on a regular basis. If an issue is detected, Guardian will automatically fix it so that the application is in its most secure and up-to-date state.

To find out more about Guardian, get in touch today. 



Load More

FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.

How to recover from a ransomware attack

Back To Resources

What is ransomware?

Ransomware is a type of malware that prevents your organisation from accessing its files and systems until a fee is paid. It is one of the most common forms of malware and if you don’t have the right cybersecurity in place, you are an easy target.

Cyber attacks can be destructive, affecting your business’ functionality and customers’ personal data while leaving your technology in a vulnerable position. This blog will outline some of the key steps to building your systems back up after a cyber attack, ensuring they are stronger and safer for the future.

Cloudhouse’s top 3 tips

1. Build your systems back up to a strong, protected state.
Firstly, look at the applications your organisation is currently running on – they might be legacy applications (these are applications that were created more than a decade ago). Older systems are at higher risk of malware attacks as they have more entry points for cyber attackers, making them an obvious target. So, if you spot any of these, we advise updating them to newer, more efficient versions – versions that are more in line with the latest Windows software. This can even easily be accomplished using Alchemy.
Although change can be daunting, it is important to update your applications as they are vital to your running day-to-day operations. Newer systems ultimately have better security features and are more resistant to cyber-attacks.

2. Back up your files.
This is as simple as it sounds; ensure all of your files and important information are stored on multiple drives. This will reduce the risk of malware reaching all of your information in one hit.
Keeping your files on multiple drives means that you always have a backup and if your organisation was ever subject to a ransomware attack again, you wouldn’t lose everything. However, if it was, you would be able to clear the system it is breaching and still keep all of your files safe in another location.

3. Continuously monitor for gaps in your technology.
Flaws in your systems allow easy entry for malware and cyber attackers. By continually monitoring your technology you will be able to mitigate or cease any problems before they arise by fixing those gaps. This will not only allow you to understand what the issues were when the ransomware attack occurred but avoid it from happening again.

What next?

All organisations need excellent cybersecurity to avoid attacks and protect their business functionality, brand reputation and customers. Cloudhouse Guardian allows you to monitor all of your applications in one place, spotting problems before they can be exploited.

Send us a message today to find out how Guardian can help protect your business.



Load More

FREQUENTLY ASKED QUESTIONS

Commercials
How much does Cloudhouse cost? Down Arrow

Cloudhouse costs are split into two elements – the licensing required to deploy application compatibility packages, and the professional services needed to create the application compatibility packages.

Licensing is offered on a per user basis for desktop applications and a per server basis for server applications. There are discounts available based on volumes.

Professional Services costs are dependent on the nature and complexity of the application. We quote a cost for packaging once we have been able to see the application, or portfolio of applications.

Contact us here with your requirements and we will provide you with a quote.

Packaging and Maintaining Applications
Who is responsible for packaging desktop and server applications? Down Arrow

Cloudhouse provide the Professional Services to package applications.

Requirements for Test and Development Down Arrow

Cloudhouse recommend packaged applications are tested in the standard UAT environments used for natively installed applications, or applications packaged in App-V. The more representative the test environment is of the live environment, the greater the chance of finding any issues prior to go-live.

Updating Applications Down Arrow

Service packs and updates can be applied to the applications in a package using the Editor, refer to Updating, Editing and Maintaining Containers which describes how a new snapshot is created for the update, and how it is then applied to the package.

Operations
Who manages Cloudhouse operationally within an account? Down Arrow

Cloudhouse recommends the same team who manage the operations of native apps.

Automation and Deployment Down Arrow

Applications running in Application Compatibility Packages can be deployed, and managed with same tools, or scripts used to deploy natively installed applications e.g. SCCM, InTune, LAN Desk. Please refer to Supported 3rd Party Products and Versions for details.

Support
How do we know which of our departments/ teams should support the Package? Down Arrow

The Cloudhouse Package does not include OS components, it only contains the packaged application plus Cloudhouse components. Cloudhouse recommend the same team that is responsible for supporting applications packaged with App-V, or delivered as natively installed applications, support Cloudhouse Application Compatibility Containers.

Documentation for Service Desk & Service Management Down Arrow

Full documentation is made available to Cloudhouse partners and customers as required.

Training
Do Cloudhouse provide training? Down Arrow

Cloudhouse offers a full packaging service that can scale to meet any requirement. In the event, however, that a partner wishes to offer application compatibility packaging as part of a wider solution, Cloudhouse will work with that partner. Please contact us here for details.